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FAQs
Visbody Tech
Visbody R adopts the Intel depth camera and Instantly Body Scan (IBS) technology, which can complete the 3D scan of the human body in 10 seconds and generate a high-precision 3D model. The whole process is 100% safe.
The body composition analysis is performed using the 8-electrode multi-frequency BIA technology, which provides information including segmental fat mass, muscles, protein, inorganic salt and more. Moreover, this body composition analysis can be performed independently. Wearing loose clothes will not affect the measurement results.
With AI tech, Visbody retrieves circumferences and bone pointsdata from 3D avatar, to analysis among these over 1 million models to sucessfully make the data reach to millimeter accuracy.
The data cannot be deleted for now.
You can directly use the USD plug to connect the printer designated by Visbody R to the device to print. Currently, Epson L1119 and HP1112 are available for use. Or log in to the dashboard on the computer connected to the printer to download the report and print it.
Visbody can send pdf reports to your registered email address. You can forward the report to your friends.
The format or color of the report can’t be modified for now.
Yes, you can. Log in the dashboard, click on “personal information” -> “account settings” -> “Logo configuration of paper report”, submit the logo of your company.
All the data are stored on the cloud and you can view your report from the Visbody APP or website. It assists you to keep tracking the changes of your body status.
Weight Range: 22.05lb~551.16lb
Age Range: 10-70 years old
Height Limit: 3ft 7in-6ft7in
Not Applicable: whoever with metal medical devices such as cardiac pacemaker, steel nail and electronic components, and pregnant women
All the data is stored in the cloud, and you do not need to back up separately. If you need an e-report, please ask the operator to send the report to your registered email address.
All data reported in visbody will show the change value compared with the last time. In addition, the “Body composition history” can display the latest 3 core body composition trends.
In “Body circumferences”, you can intuitively see the comparison between the user’s current measurement model and the previous model.
You can use Visbody R for both home use and commercial use, but most our clients are using Visbody R for their gym or fitness club.
Please don’t worry, it’s harmless to pregnant women. But, the special body structure of pregnant women may cause inaccurate body composition test results.
Account
Once the email address is entered, it cannot be modified. Therefore, please be sure to check the input, and then click “submit”
After receiving the Visbody R and unpacking, please send the following information to info@visbody.com
1) Email.
2) Company name.
3) Store name.
4) S/N.NO. (On the nameplate on the back of the Visbody R)
We will help to sign up dashboard account for you.
Log in to the visbody dashboard, click “Forgot Password”, and you will receive a link to change your password in your email address. Enter the new password to set it up.
Log in to the visbody dashboard, click “Forgot Password”, you will receive a link to change the password in your email address, enter the new password to set it up.
Update
We provide online updates, you only need to update according to the reminder that shows up on the screen of Visbody R.
No. The upgrade won’t affect the data. The data is stored in the cloud. You can read it anytime.
Order
If you are interested in purchasing visbody R, please click contact us on the official website, or directly send us an email to info@visbody.com. We will reply within 1 business day.
We welcome agencies or distributors from all over the world. Just submit your inquiries to info@visbody.com. We will reply within 1 business day.
Measurements
1. Remove your socks and shoes and accept the body measurement bare footed.
2. Do not wear any metal accessories, such as ring, watch or necklace.
3. Take off your coat and accept the body measurement with light and close-fitting clothes.
Weight measurement: Stand still with your hands down naturally
Composition measurement: Please keep the upper arm open at an 45 degree angle
Posture measurement: Please open your arm at a 45 degree angle according to the voice prompt and finish every step within an appropriate time.
Wearing loose clothes will affect the effect of 3D imaging, but the body composition is still accurate. We recommend wearing tight-fitting clothes during the measurement to ensure the accuracy of the measurement data.
1. Besides body composition measurement, Visbody can also generate a 3d real avatar, measure the body circumferences, and perform posture assessment
2. The report of Visbody not only shows the current measurement results but also presents the variations compared with your last measurement. It can visualize the historical 3D body models side by side for intuitive comparison.
3. No need to print. You can send this report to your email with only one click. We also provide the online management platfrom（dashboard） for users to view their reports.
The implants will be judged as body fat, which will affect the result.
After Sale Services
1 year warranty, and lifetime online maintenance services are provided. As long as there is a problem with the Visbody R, we provide free remote troubleshooting. Just send your device SN, problem description and video to info@visbody.com, and our international after-sales engineer will reply you within 24 hours.
You can submit tickets on the contact us page, or directly send an email to info@visbody.com.
Please send an email to info@visbody.com. We will provide detailed unpacking and installation tutorial videos, and video connection instructions if necessary.
